About

The future of family memories.

At Overmoon, we believe vacations should be one of the great joys of life. Though too often, a trip with family can have as many stressful moments as joyful ones. 

That’s why we’re here.

Overmoon is the family vacation reimagined. We’re curating a growing collection of family-oriented rentals, all owned and run by us. 

Each is thoughtfully designed with all the comforts of home—kitchens even a chef would love, games to keep the kids busy for hours—and the upscale touches of your favorite hotel brand.

Easy booking and check-in. Every detail designed beyond expectations. And a customer service team that loves making your vacation more delightful. We’re the hosts who deliver the most magical, effortless vacation for everyone in your crew. 

Welcome to the future of family memories. Welcome to Overmoon.

 

Our values & commitments

1

Empathy. Always.

Empathy is one of the most important parts of a great relationship and it’s at the core of everything we do. We think deeply about every detail of our offerings and interactions. We use our guests’ insights to continually improve and add personalized experiences into every home.

2

Delightful by Design

We want to make every interaction as delightful as relaxing in the backyard or in front of the fireplace. Whether that’s an interaction with the Overmoon team, the ease of your vacation, or the small surprises along the way, we want you to find joy and rejuvenation during your time with us.

3

Exceeding Expectations

Knowing what to expect gives you peace of mind. Knowing it will be better than you imagined gives you something to really get excited about. At Overmoon, we’ve made an investment in owning all our homes so we’re able to thoughtfully design them, care for them, and fill them with great furnishings and amenities to make your stay more delightful.

4

Made for Memories.

We only get so many opportunities to vacation with the ones we love – so let’s make them count. Making your vacation experience better is what inspires us and it’s in everything we do. From before you book to after you leave, we’ll handle the hard stuff, so you and your family can focus on making lifelong memories.

Meet the team

Annie Seurer

Annie Seurer

Acquisitions

"

My vacation happy place: Riding on my uncle’s 26 ft. center-console boat to our annual trip to Dry Tortugas National Park on an island 68 miles from Key West (especially if we come back with our limit on fish!).

"
Ben Lanson

Ben Lanson

Business Operations

"

My vacation happy place: Behind the wheel driving cross country on winding roads with impossible views and staying in undiscovered inns with unexpectedly great meals.

"
Caroline Simpsons

Caroline Simpsons

Cecilia Salinas

Cecilia Salinas

Operations

"

My vacation happy place: Relaxing in a thermal bath at my ryokan in the resort town of Hakone outside of Kyoto, Japan (also: a suitcase with enough room to bring back cool stuff!)

"
Del Scott

Del Scott

Data Science

"

My vacation happy place: Top of the gondola on a powder day or on Bondi beach in Australia (where I met my wife)

"
Derek Callow

Derek Callow

Marketing

"

My vacation happy place: Back home in New Zealand, most specifically the Bay of Islands. Hands down the most beautiful country in the world.

"
Desire Oliver

Desire Oliver

Operations

"

My vacation happy place: A great beach during the day, then wandering into an undiscovered cafe for a coffee (or wine) in the afternoon- Paros, Greece still holds the torch for both with me.

"
Elizabeth Lott

Elizabeth Lott

Product

"

Anywhere in the Caribbean, playing on the beach with my kids during the day and in the evening watching the sunset with my husband and a glass of wine.

"
Giancarlo LaGreca

Giancarlo LaGreca

Business Strategy & Operations

"

My vacation happy place: Exploring a new city on foot with a big cup of coffee in my hand.

"
Jesse Hull

Jesse Hull

Engineering

"

My vacation happy place: Hiking and climbing up in Tahoe or, if I’m lucky, in the Dolomites in Italy.

"
Joe Fraiman

Joe Fraiman

Founder

"

My vacation happy place: The beach in Troncones, Mexico. We went there every year when I was a kid and it was absolutely amazing: reading, body surfing, hanging out in hammocks for hours, eating incredible home-cooked Mexican meals. Makes me smile just thinking of it.

"
Kyle Bennett

Kyle Bennett

Acquisitions

"

My vacation happy place: June Lake in California (we’re soul mates), though the time I got unexpectedly upgraded in Greece to a suite with an infinity pool, a private chef, and every amenity imaginable was pretty sweet.

"
Kyle Larson

Kyle Larson

Engineering

"

My vacation happy place: Sitting in an onsen (hot spring) anywhere in rural Japan, but I’d love to go back to my great-grandfather’s hometown again.

"
Leigh D’Ambra

Leigh D’Ambra

Operations

"

My vacation happy place: Okay I have to pick 2: hanging out at the beach on Nantucket or sitting in a cafe in Rome—both places have taught me how much beauty there is in the simple things in life.

"
Melissa Haft

Melissa Haft

Environments Design

"

My vacation happy place: Anywhere I’ve never been before, but if I have to pick, Southeast Asia

"
Mike Hosier

Mike Hosier

Acquisitions

"

My vacation happy place: Driving through the Italian countryside and coast with my family and ending the day with a gondola ride in Venice.

"
Nick Schneider

Nick Schneider

Finance

"

My vacation happy place: Relaxing with a glass of wine with my fiance in Santorini, Greece, one of the most romantic places in the world

"
Peter Nelson

Peter Nelson

Finance

"

My vacation happy place: Wherever my grandkids are: Dallas, Bay Area, Raleigh and Chicago

"
Saikiran Dulla

Saikiran Dulla

Engineering

"

My vacation happy place: Hiking through the majestic old-growth redwoods on Jedediah Smith Redwoods State Park’s Boy Scout trail

"

Frequently asked questions

The Basics

What is your cancellation policy?

Guests who’ve made their booking directly with Overmoon, either by phone or through our website, may cancel a reservation up to 14 days in advance of arrival date in order to receive a full refund. If a cancellation occurs within 14 days of arrival date, no refund will be made. For guests who’ve booked through Airbnb, VRBO, or another third party site, please refer to that site’s respective cancellation policies.

When are your check-in and check-out times?

Check in begins at 4:00 PM on the Arrival Date and check out is at 10:00 AM on the Departure Date. Interested in an early check in or late check out? Please reach out to our Guest Experience Team at: 850-787-9025 or  support@overmoon.com

Do you allow pets?

We love all pets, but we only allow dogs at our homes. A maximum of 2 dogs are allowed at our homes – just please let us know about them in advance. We require a flat pet fee of $250 for up to two dogs, as well as a signed pet waiver. If any member of your rental party requires accompaniment by a registered service animal, notification at the time of booking is required. Proper verification must be provided.

How do I get the key to the rental?

All homes are equipped with a key code lock. The code to access the Property will be provided to Guest prior to the arrival date through text and email.

What do I do if I left something at the rental?

Please contact our Guest Experience Team at: 850-787-9025 or  support@overmoon.com and we will do our best to return your items to you.

Services & Experiences

Are there items or experiences I can add on to enhance my vacation?

Yes! We offer a range of things that can be waiting for you—from groceries to beach gear to pack-and-plays —so you can travel light and easy. Please visit our Overmoon store to see the many options you can add to your stay.

Payment

How can I pay for my rental?

The full amount is due at the time of booking. We accept all major credit cards.

Cleaning & Safety Protocols

What type of cleaning and safety policies do you have?

  • Our homes are cared for by our expert teams using enhanced cleaning protocols.  
  • We completely air out our homes between guests and while cleaners do their thing.
  • We offer easy, contactless check in and digital door locks.
  • If you need a team member to come over for any reason, they’ll wear a mask to protect everyone.

Contact Us

Have other questions that we didn’t answer here?

Please contact us and we’d be happy to help!